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For Part C (Medical) and Part D (Prescription Drug) Coverage Requests;
To File Part C (Medical) and Part D (Prescription Drug) Grievances, Complaints or Appeals;
And to Submit Pharmacy Reimbursement Requests. Please contact:

Member Services

2355 E. Camelback, Ste. 300
Phoenix, AZ 85016

Phone: 1-877-778-1855
Fax: 602-778-1814
TTY Users: 711

Hours are from 8 a.m. to 8 p.m., seven days a week from October 1 through February 14. After February 14, your call will be routed to our after-hours service on weekends and holidays.

If You Are a Potential Member and Would Like More Information About the Plan. Please contact:

ONECare Sales Representatives

2355 E. Camelback, Ste. 300
Phoenix, AZ 85016

Phone: 1-866-319-0101 *

* Calling this number will direct you to a licensed insurance agent/broker. Calling the ONECare number above will allow you to get plan information and enroll in the plan if you choose to.
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H5430_18_024_MK CMS Approved Pending

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