Provider Area

Welcome Providers

We’re transitioning to WellCare Health Plans! In October 2016, the company behind Care1st and ONECare was acquired by WellCare Health Plans, Inc. You play a very important role in the delivery of health care services to our members. We are committed to working closely with you. We continually strive to remove administrative barriers, so that you can focus on caring for our members.

Medical administration including: Member Services, Prior Authorization, Claims, Provider Network Operations, Case Management, Disease Management, Concurrent Review, Quality Management and Behavioral Health are housed in the same central location in Phoenix, fostering close communication and coordination between all areas.

We look forward to partnering with you to achieve better outcomes and to increase patient satisfaction and access to preventive care.

To learn how to participate in our network, please contact our Provider Network Operations Team at (602)778-1800 (Options in order: 5,7).

Communication is essential to successful partnership. Our Provider Network Operations Team is available to answer questions and resolve issues. Once contracted with us, a Network Operations Representative is assigned to you. Your representative serves as your primary Care1st/ONECare point of contact and is focused on working with you and your staff.