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Starting October 1, 2024, all Care1st members will join Arizona Complete Health-Complete Care Plan.
There is no change to your benefits or providers. New ID cards will be sent to you.
 Find more information here
Starting October 1, 2024, all Care1st members will join Arizona Complete Health-Complete Care Plan.
There is no change to your benefits or providers. New ID cards will be sent to you.
 Find more information here

Provider Manual Updates

Date: 02/13/24

www.care1staz.com > For Providers > Provider Resources > Manuals, Forms and Resources

The Care1st Provider Manual has been updated (February 2024 revision date) and is available on our Manuals, Forms and Resources page

In addition to a link to the complete manual, each section of the manual has its own link. You may view, search, and print as  needed.

The table below outlines the sections revised for February 2024. We encourage you to review.

SectionTitleUpdates
IIIProvider Roles and Responsibilities
  • Updated Treatment of Behavioral Health  Disorders section
  • Updated Referrals section
IXMedical Operations
  • Updated Prior Authorization Tips section

If you do not have access to the internet and need a hard copy of the manual, please contact Network Management as outlined  below.

Care1st providers and staff:
If you have questions, please call Network Management at 1-866-560-4042 (Options in order: 5, 7) or email SM_AZ_PNO@care1staz.com.