Provider Engagement
Provider Engagement is your first and primary point of contact for all issues, concerns, and communications with Care1st.
Please feel free to reach out to them for any assistance you may need, including, but not limited to:
- Assistance obtaining a status update on your contracting or credentialing applications
- Issues with your claims rejecting, denying or paying inappropriately
- Assistance with the provider portal or understanding a certain line of business under the Centene platform
Network Management Territory Assignment Grid
| Contact Information | Assignments |
|---|---|
| Care1st Network Management sm_az_pno@care1staz.com 1-866-560-4042 (option 5, then 7) | All Practitioners and Behavioral Health providers in Maricopa and Pima Counties |
| Contact Information | Assignments |
|---|---|
| Rep: Ron Record Ronald.Record@care1staz.com 1-928-715-4280 | Mohave and La Paz Counties, Utah, Nevada, and California |
| Contact Information | Assignments |
|---|---|
| Rep: Deborah Parker Deborah.Parker@care1staz.com 1-928-245-4373 | Apache, Coconino and Navajo Counties and New Mexico |
| Contact Information | Assignments |
|---|---|
| Rep: Gail Garrison Gail.Garrison@care1staz.com 1-480-262-7941 | Yavapai, Gila, and Pinal Counties |
| Contact Information | Hospitals | Behavioral Health | Ancillary |
|---|---|---|---|
| Contract Mgr: Dave Scheer dscheer@care1staz.com 1-602-778-8329 | All Hospitals | Residential Treatment Centers, BH Sub-Acute Facilities, Psychiatric Facilities, Therapeutic Group Homes | Residential Treatment Centers, BH Sub-Acute Facilities, Psychiatric Facilities, Therapeutic Group Homes |