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Starting October 1, 2024, all Care1st members will join Arizona Complete Health-Complete Care Plan.
There is no change to your benefits or providers. New ID cards will be sent to you.
 Find more information here
Starting October 1, 2024, all Care1st members will join Arizona Complete Health-Complete Care Plan.
There is no change to your benefits or providers. New ID cards will be sent to you.
 Find more information here


Use Your My Health Pays rewards to help pay for:

  • Utilities
  • Transportation
  • Cell Phone Bill
  • Childcare services
  • Education
  • Rent

Or you can use them to:

  • Shop at Walmart for everyday items**

**This card may not be used to buy alcohol, tobacco, or firearms products.


Healthy Activities Eligible for Rewards

Take healthy steps to earn My Health Pays™ rewards.

  • $25 - Infant and Well Child Visits (Ages  0-15 months. Child must receive at least six well child, EPSDT* visits prior to child’s 15 month birthday)
  • $25 - Child Well Visit (Ages 3-6. Eligible for children turning 3-6 annually when they receive their annual well child, EPSDT* visit.)
  • $25 - Adolescent Well Visit (Ages 12-20. Eligible for adolescents turning 12-20 annually when they receive their annual well EPSDT* visit.)
  • $25 - Colorectal Cancer Screening (Ages 51-75)
  • $25 - Cervical Cancer Screening (Ages 21-64)

*An EPSDT visit is a comprehensive wellness visit and is not the same as a sick visit or a physical

For Pregnant and New Moms

  • $25 - Notification of Pregnancy Form
  • $25 - Postpartum Visit* (21-56 days after delivery

Members can earn up to three rewards each year ($75 annual maximum).

Your My Health Pays reward dollars are added to your rewards card after we process the claim for each activity you complete.  If you are earning your first reward, your My Health Pays™ Visa® Prepaid Card will be mailed to you.

This My Health Pays Rewards Visa Prepaid card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC. Card cannot be used everywhere Visa debit cards are accepted.

Log in to your member account to check your current My Health Pays™ rewards balance.

Download the Care1st Health Plan Arizona app to stay updated about the My Health Pays program and your rewards. The app is available to use on Apple and Android devices.

Download on the Apple app store

Get the app on Google Play

Need more information? Call us at 1-866-560-4042 (TTY/TDD: 711).

Frequently Asked Questions

Find answers to many of your My Health Pays™ rewards program questions below:

Once you complete a qualifying healthy activity, we are notified, and your card will be mailed to you.  Remember to keep your card, as future reward dollars will be added to it for each qualifying healthy activity you complete.  If you have not received your card or you have questions, please contact us at 1-866-560-4042 (TTY 711) Monday-Friday, 8 a.m. to 6 p.m. EST.

Once you receive your My Health Pays™ rewards card in the mail, please follow the instructions on the activation sticker. You will need to have your card with you to complete activation. 

Call 1-866-809-1091 to check your current My Health Pays balance.

Funds expire 90 days after termination of coverage or 365 days after date reward was earned, whichever comes first.

This My Health Pays Rewards Visa Prepaid card is issued by The Bancorp Bank, N.A., pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank, N.A., Member FDIC. Card cannot be used everywhere Visa debit cards are accepted.